Frequently Asked Questions

If you have any questions that aren't answered here then contact us and we'll do our very best to answer them.
Call us on 01865 241465 or email us at support@educake.co.uk. linebreak

Contents

Click on the headings to scroll to a section below.

1) Subscriptions

2) Exam Boards and Specifications

3) Educake Questions

4) Viewing and Analysing Results

5) Educake for Students

6) Student Management

7) Technical Questions

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Subscriptions

How much is a subscription to Educake?

A subscription costs £40 a month, for unlimited use at home and in school. This includes questions for Key Stage 3, the new 9-1 GCSEs, the old A*-G GCSEs, and IGCSE. This is payable as £480 + VAT by invoice at the start of the year's subscription.

How many student and teacher accounts is that for?

There's no limit on the number of student or teacher accounts for your school.

Can a school get a trial of Educake?

Yes, you can get a free 30 day trial of Educake for your school by going to our Free Trial page. You get full use of Educake for 30 days for unlimited students and teachers at your school.

Are subscriptions available for individual students?

Educake subscriptions are for schools and colleges only. We do provide subscriptions for larger tutoring organisations, so please contact us about this.

Are there discounts for special needs schools?

We offer discounts for special needs schools and pupil referral units. Please contact us for more information.
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Exam Boards and Specifications

When will Educake be ready for the 2016 9-1 GCSEs?

AQA is available now, and we are just putting the finishing touches to the content for the new GCSEs for both Edexcel and OCR Gateway. These should be ready in June.

What exam boards do you cover?

We cover GCSE AQA, OCR Gateway and Edexcel. We also cover Cambridge International Examinations' IGCSE course, and the Key Stage 3 National Curriculum.

What happens if a school changes their exam board?

No problem. We'll give the school access to both new and current specifications, at no extra charge.
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Educake Questions

Are all the questions multiple choice?

No, most of Educake's are not multiple choice. Instead, the student types in a short answer (up to three words). This means teachers can see what students really think, rather than just their best guess from a list.

How are the difficulty levels for GCSE questions set?

We've used an adapted version of Bloom's Taxonomy. The difficulty level links to the grade students are aiming for. It is, of course, very difficult to apply the generic GCSE grading criteria to individual questions, but we think this is a good compromise.

Difficulty 1 is for all students (knowledge and comprehension)

Primarily low level questions requiring simple recall, labelling, naming or describing. There may be some simple calculations or extraction of data involved from bar charts or simple tables.

Difficulty 2 is for students working towards grades D and above (application and analysis)

More conceptually challenging or more complicated questions involving some synthesis or processing of information, or simple calculations. These will involve using a formula and students might need to perform a simple manipulation. Graph work involves some extraction of data and reading values.

Difficulty 3 is for students working towards grades B and above (synthesis and evaluation)

Questions that are much more conceptually challenging, require synthesis and processing of information, evaluation of information, or complex calculations. These questions might contain multiple step calculations, possibly involving a formula. Students might need to manipulate the formula or convert the units. The data for the answer might need to be processed before use. Graph work involves extraction of multiple pieces of data and identifying values from line graphs. Some extrapolation might be required.

What about for Key Stage 3, IGCSEs and the new GCSEs?

We have used a similar system for our Key Stage 3 questions, the IGCSEs and for the new 9-1 GCSEs.

Are there any 'six mark' longer answer questions?

Unfortunately, even with today's computers there is no reliable way of marking longer answer questions. We think the time saved using Educake will allow teachers to spend time giving high quality feedback on longer answers, helping students to develop the skills needed to answer them.
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Viewing and Analysing Results

How do teachers give feedback on individual questions?

When teachers view the task results, they click on any tick or cross or question mark in the results grid. A window will display where they can comment on the answer, and change the mark. The student will then see the teacher's comment the next time they view their task results.
click to change marks

Can a teacher download test results?

When teachers view the results of a task, they can click on a button to download the results as a CSV file for use in any spreadsheet.

Can teachers analyse performance by question type?

Yes, this is shown in the individual student reports, which can be reached by clicking on the magnifying glass symbol next to any student's name, when viewing results, assigning tests or tracking progress. It breaks down the performance by five question types: recall, application, calculations, data and graphs and How Science Works.

Can teachers view performance across topics?

This is the Track Progress tool, which is found for each course on a teacher's My Educake page. Choose the subject, unit and class to see the performance for each student across multiple topics. It's really useful for identifying problem areas that students haven't quite understood.

Is it possible to compare years and classes?

The Whole School Analysis page is particularly useful for heads of department. It allows them to view graphs and tables showing performance by class or year. This can also be downloaded as a CSV file for use in a spreadsheet.
This is how to move students

Can teachers change the deadline on a task once it has been set?

From My Educake or from the results page this can be done by clicking on the end date of the task. Start dates for tasks can be reset in the same way.
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Educake for Students

Can students set themselves tasks?

Yes, students can quickly and easily set themselves tasks. They choose the course, subject and topics they want the task to cover, then enter the number of questions they want. Educake then automatically creates a task for them. Their results are included in the "Track Progress" reports, and in the individual student reports.

Can students compare their results across topics?

Yes, students can quickly and easily see how they are doing on each topic, so they know what are their strengths and weaknesses. They are also shown this after every test they do.

What happens if a student disagrees with a mark?

After a question has been marked, a student can choose to disagree with its marking. They enter a message for their teacher to review. These show up as purple question marks when teachers view the test results. Any questions that teachers change the mark of are then reviewed by our editorial team. We now have an accuracy rate of better than 99%.

What feedback do students get on their answers?

When students submit an answer, they are told whether it was right or wrong straight away. They are also shown all possible correct answers to a question. We think it's really important that students get that feedback immediately, so misunderstandings don't stay in their minds any longer than they have to. In paper-based homework, the misconception stays in the student's mind until they get their book marked by a teacher.

What happens if a student spells an answer incorrectly?

Educake accepts spelling mistakes, like any teacher would. And just like any teacher, it then shows the student the correct spelling of the answer, so they can improve.
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Student Management

How do I add students?

We add students for schools to make it really easy to get started with Educake. Teachers send us a spreadsheet of their students names, year and class, and we create their usernames and passwords for them.

Can schools add students in bulk themselves?

There is an easy to use tool to do this. You can upload students in bulk as a CSV spreadsheet on the Add Students page.

How do teachers move students from one class to another?

Teachers can move a student, or groups of students to a different class or year in Manage Students, which can be reached from the My Educake page. They choose their year, class, and then select the student or students to move. Then in the box that appears teachers choose their new year and class and click on Move Students.
This is how to move students

Can teachers change a student's password?

Teachers can change a student password from Manage Students, by choosing their year, class and student, then clicking on Change Student's Details. Students can also be moved to different classes here.

Can Educake create individual reports for students?

Educake will do this automatically. Teachers can click on the magnifying glass symbol next to any student's name, when viewing results, assigning tests or tracking progress, and it'll produce a report on that student. Teachers can add comments (perfect for parents' evenings) and save them as a PDF for printing or later use. Students can also view their own report from their My Educake page.

Is there a way to quickly delete all of last year's students and classes?

Yes, teachers can delete an entire class at a time by clicking 'delete' next to the class's name on the Manage Students page.

Are there any label templates for student login details?

These can be downloaded by clicking here. They fit onto printable label sheets (Avery L7161 or J8161) and the details can be added easily by mailmerge
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Technical Questions

Does Educake need to be installed?

Educake is online and sits on our secure cloud-based servers in the EU. This means it doesn't need to be installed. It works on any computer or tablet or phone, through a web browser like Chrome, Internet Explorer, Safari or Firefox.

Do schools need a fast broadband connection to run Educake?

Absolutely not. Educake has been designed to run quickly and smoothly, even on relatively slow connections. There's no videos or fancy Flash stuff, just carefully written and illustrated questions, and clear reports.

Does Educake integrate with a student MIS like SIMS?

Educake is stand alone and doesn't integrate with an MIS like SIMS. However, we have made it very easy to export any data from Educake, and to import students into Educake. In addition, we set up all the student accounts for schools.

Can schools export their data?

Schools can export test results, progress data and school statistics as CSV files for use in any spreadsheet.

Does Educake use Flash?

No, Educake does not use Flash. It uses normal HTML so it works on any device, including Apple iPads and iPhones.

Does Educake work on iPads?

Yes, Educake was designed from the very start to work on all tablets, including iPads.

Does Educake work on Chromebooks?

Yes, Chromebooks are ideal for Educake, because all the data is in the cloud, on our secure AWS servers.

Is there an Educake app?

Educake works brilliantly on tablets and phones already, so we don't have an app.