Contact us

Use the Help Centre

If you ever have questions about Educake, the best place to start is our Help Centre.
We’ve written clear answers to all of our frequently asked questions. It has step-by-step instructions showing you how to do anything in Educake, and it's searchable too.

Visit Help Centre

Contact the Educake support team

Most people find the help they need in our Help Centre, but if you don’t find exactly what you need, we are here to help you straight away on the phone, by email or online chat.

We’re available 9 to 5 weekdays, UK time.

Phone

Call us between 9 and 5 weekdays:

+44 (0) 1865 244102

Live chat

Click the purple icon in the lower right corner of the screen when you’re logged in. It looks like this:

Educake live chat icon

Email

Send an email direct to our support team:

support@educake.co.uk

Contact form

Please note that we cannot reset student passwords for you.
You need to ask your teacher to reset your password.

Any information that you supply to Educake will be kept strictly confidential at all times. We will never share your information with any other individual or company without your permission.

Other ways to get in touch

On social media:

@educake @educakescience @educakegeog

By post:

Educake
3 The Gallery
54 Marston Street
Oxford
OX4 1LF
United Kingdom